Email help
How to add an SPF record (1st Domains, Freeparking, Crazy Domains and others)
Step-by-step: add or fix the SPF record for your business domain at an NZ registrar, so your emails stop going to junk.
DMARC explained for NZ small businesses
What DMARC is, why Gmail and Outlook now expect it, and how to set it up safely for your business domain, step by step.
Emails bouncing back? What the error messages mean
Got an 'undeliverable' or 'delivery failed' message? Here's what the common bounce-back errors mean, and what to do about each one.
Why are my emails going to junk? A plain-English guide
Customers finding your quotes and invoices in their junk folder? Here are the usual causes for NZ businesses, and how to fix each one.
Rather we fixed it?
Emails going to spam: fix
When quotes, invoices and replies land in your customers' junk folders, you lose work without knowing it.
Google Workspace setup
You get you@yourbusiness.co.nz in Gmail, with your calendar, contacts and files in one place.
Microsoft 365 setup
If your team works in Outlook, Word and Excel, Microsoft 365 keeps it all together.
Move your business off Xtra
If your business still runs on an @xtra.co.nz address, you're paying Spark for an email address that doesn't carry your business name.