Fix it yourself
Plain-English guides to the problems NZ businesses search for most. If you'd rather we did it, every guide links to a fixed-price fix.
DMARC explained for NZ small businesses
What DMARC is, why Gmail and Outlook now expect it, and how to set it up safely for your business domain, step by step.
Emails bouncing back? What the error messages mean
Got an 'undeliverable' or 'delivery failed' message? Here's what the common bounce-back errors mean, and what to do about each one.
How to add an SPF record (1st Domains, Freeparking, Crazy Domains and others)
Step-by-step: add or fix the SPF record for your business domain at an NZ registrar, so your emails stop going to junk.
Why are my emails going to junk? A plain-English guide
Customers finding your quotes and invoices in their junk folder? Here are the usual causes for NZ businesses, and how to fix each one.
Websites
Website down? What to check before you panic
Your business website won't load. Work through this checklist to find out why: domain, hosting, SSL certificate or a broken update.
What an SSL certificate is, and whether you should pay for one
Why browsers show 'Not secure', what an SSL certificate does for a business website, and why a free one is enough for most NZ businesses.