The Boost plan, step by step
A customer gets in touch. Here's what happens next.
From their first message to your monthly report.
The enquiry flow at a glance
- CustomerFills in the form or rings
- Straight awayThey get a reply or a text
- Straight awayYou get an SMS
- After 2 hoursA reminder if you haven't replied
- End of monthYour report
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1
An enquiry comes in
A customer fills in the quote form on your website. Or they ring your usual number and you can't pick up because you're under a house or driving.
The form blocks spam, so you only get texts about real customers.
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2
They hear back straight away
If they used the form, they get a reply straight away from your business, saying you'll be in touch. You choose the words.
If you miss a call, the caller gets a text from your business with a link to your quote form, so they don't ring the next business on Google.
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3
You get a text, and a reminder if you forget
At the same time, we text you their name, number and what they need.
Haven't replied after 2 hours? We send you a reminder. On a busy day, that can save the job.
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4
Each month, a short report
It shows how many enquiries came in, how fast you replied, how many missed calls we texted back, and whether your website stayed online. It also gives a rough dollar value for the work we helped you win, based on what your average job is worth.
On Prosper, we go through it with you on a call instead.
Getting set up
You answer a few questions and give us your logins. We do the rest. Most websites are up and running within a week.
First
A free check, then a call
We check your website, then have a chat about how customers get in touch and which plan suits you.
Then
Finding your logins
We find out who has your domain, hosting and logins.
Then
Moving your website
We move your website to us, or build you a new one. Then we add the quote form and alerts.
Last
You're up and running
We test the form, texts and call forwarding with you. Then we send you a note of where everything is.
Moving or building your website is included in your first year, which you pay upfront. Pricing
Find out what's losing you customers
Start with a free check of your own website, or book a call to talk it through.