Your website is down or showing errors. We'll get it back.
A broken website costs you enquiries every hour it's down. We find the cause and get it working again, usually the same working day.
Sound familiar?
- The site won't load, or shows the hosting company's default page
- WordPress says "There has been a critical error on this website"
- A blank white page, or "Error establishing a database connection"
- Browsers show "Not secure" or "Your connection is not private"
- It broke after a plugin or theme update
What we do
- You tell us the address and what you're seeing. We start looking straight away.
- We find the cause: an expired SSL certificate, a failed update, a hosting problem or a domain that wasn't renewed.
- We fix it and test the site on desktop and mobile.
- We tell you what happened and how to stop it happening again.
What's included
- Diagnosis and repair of most problems
- Up to two hours of work
- SSL certificate renewal or setup
- Plain-English explanation of what went wrong
Not included
- Hacked websites (see hacked website cleanup)
- Bigger jobs: if it needs more than two hours, we tell you the price before doing anything else
Questions
Do you work on any website?
We work on WordPress, static sites and most hosting setups. For website builders like Wix or Squarespace, problems are usually on the builder's side, and we'll help you get them sorted.
How fast can you start?
Send us the address and we'll usually be looking at it within a couple of hours during NZ working hours.
Rather do it yourself?
Other websites services
Hacked website cleanup
Spam pages, strange redirects or a warning in Google's results mean someone else is using your site.
Move your website to us
If you're stuck with slow hosting, rising bills or a web designer who no longer replies, we move your site to us and look after it from there.
New website
When your current site can't be saved, or you're starting fresh, we build a fast, secure website around what your customers are searching for.
Need this fixed?
$145 + GST. A fixed price, and you pay when it's fixed.