Skip to content
Websites · Down or broken

Your website is slow on phones: what's causing it and how to fix it

Why your website is slow on mobile, how to test it with Google's free tool, and the usual fixes: images, scripts, plugins and hosting.

By Miro, Wave Digital. Updated .

Slow phone loading usually comes down to oversized images, too many scripts and plugins, or hosting far from New Zealand with no caching. Test first, then fix the biggest problem.

Test it with PageSpeed Insights

Open PageSpeed Insights, enter your home page and choose the Mobile tab. The field data at the top shows what real Chrome users experienced over the last 28 days. That matters most. The lab data below is one simulated test, and its suggestions show what to fix.

PageSpeed Insights mobile results for wavedigital.co.nz, with scores of 99, 100, 100 and 100
Our own site, tested on mobile in October 2026. 'No Data' at the top means not enough Chrome users have visited yet for field data.
Metric What it measures Good
Largest Contentful Paint (LCP) How long the main content takes to appear 2.5 seconds or less
Interaction to Next Paint (INP) How quickly the page responds to a tap 200 milliseconds or less
Cumulative Layout Shift (CLS) How much the page jumps while it loads 0.1 or less

Fix the usual causes

  1. Shrink your images. A photo straight off a phone can be several megabytes. Resize it to the space it fills, save it as WebP or AVIF, and set a width and height so the page doesn't jump.
  2. Lighten the top of the page. The largest thing at the top is usually what LCP measures. One compressed image beats a full-screen slider or background video. Lazy loading suits images further down, but not the main one at the top.
  3. Delete plugins you don't use. Every plugin can load code on every page, which hurts INP. Don't run two that do the same job. Switch one off and test before deleting it.
  4. Clear out widgets and tracking. Chat bubbles, tracking pixels, social feeds and embeds all load code from other servers. Keep only what you use, and remove old tracking codes from past agencies.
  5. Check the hosting. A server in the US or Europe, or cheap shared hosting, slows every visitor. Google suggests a server response time (TTFB) of 0.8 seconds or less. Caching and a CDN both help. If your host offers neither, consider moving to a new host.

On Wix or Squarespace you can't change the hosting, so focus on images, apps and embeds. See also Wix and Squarespace price rises.

When to get help

You can do the images and plugin clean-out yourself. Get help if the score is still poor after that, or PageSpeed Insights points at server response time and your host can't improve it.

Our free website check includes a look at how your site loads on a phone.

Is your site slow on phones, out of date or marked "Not secure"?

Put in your web address and find out free in about 30 seconds.

Rather not deal with this yourself?

We find what's slowing your site on phones and fix it, from images and plugins to hosting. With Website Cover, it runs on fast, secure hosting with backups, and moving it is part of the deal.

Website Cover is $95 a month + GST. We move your website over, fix this and everything else on our list, and keep it fixed. No contract.